Privacy Policy
Last Updated: March 11, 2026
Important: This Privacy Policy explains how Laravel ("we", "us", or "our") collects, uses, and protects your information when you use our social media management platform.
1. Introduction
Laravel is a social media management platform that helps you manage and schedule content across multiple social media accounts including Facebook, Instagram, and other platforms.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy describes how we collect, use, store, and protect your information.
2. Information We Collect
2.1 Account Information
When you create an account with us, we collect:
- Name and email address
- Username and password (encrypted)
- Employee role and permissions
- Profile information
2.2 Social Media Account Information
When you connect your social media accounts to our platform, we collect:
- Facebook/Instagram: Profile information, page access tokens, pages you manage, basic page statistics
- Account credentials: Email addresses associated with social accounts
- OAuth tokens: Access tokens and refresh tokens (encrypted and securely stored)
- Page data: Information about Facebook Pages you manage, including page names, IDs, and follower counts
2.3 Usage Information
We automatically collect certain information when you use our platform:
- Login times and attendance records
- IP addresses and device information
- Browser type and version
- Actions performed on the platform
- Task assignments and completions
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Platform Operations
- To provide and maintain our social media management services
- To authenticate your identity and manage your account
- To connect and manage your social media accounts
- To schedule and publish content to your connected accounts
- To track employee attendance and task management
3.2 Social Media Integration
- To access and post content to your Facebook Pages
- To retrieve engagement metrics and statistics
- To manage comments and interactions on your behalf
- To synchronize data between our platform and social media platforms
3.3 Communication
- To send you service-related notifications
- To provide customer support
- To inform you about updates and changes to our services
4. Data Storage and Security
4.1 Security Measures
We implement industry-standard security measures to protect your data:
- Encryption: All sensitive data including passwords and OAuth tokens are encrypted using Laravel's encryption
- Secure transmission: Data is transmitted over HTTPS/SSL connections
- Access controls: Role-based access controls limit data access to authorized personnel only
- Database security: Our databases are secured with authentication and access restrictions
4.2 Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time.
5. Facebook Platform Policy Compliance
Our use of Facebook data is subject to Facebook's Platform Policy. We:
- Only request permissions necessary for our platform's functionality
- Store Facebook access tokens securely and encrypted
- Do not share your Facebook data with third parties
- Comply with Facebook's data retention and deletion requirements
- Allow you to disconnect your Facebook account at any time
5.1 Facebook Data We Access
When you connect your Facebook account, we access:
- Your public profile information (name, profile picture)
- Facebook Pages you manage
- Page insights and engagement statistics
- Ability to publish posts to your Pages
5.2 What We Don't Do With Facebook Data
- We do not sell your Facebook data to third parties
- We do not use your data for advertising purposes
- We do not share your data with data brokers
- We do not use your data for any purpose other than providing our services
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
6.1 With Your Consent
We may share your information when you explicitly authorize us to do so.
6.2 Service Providers
We may share data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided they agree to keep this information confidential.
6.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority.
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access your personal information stored on our platform
- Update or correct your information
- Delete your account and associated data
- Disconnect social media accounts at any time
- Revoke OAuth permissions through Facebook settings
- Export your data in a portable format
7.2 Disconnecting Social Accounts
You can disconnect your social media accounts at any time through the platform. This will:
- Remove stored access tokens
- Stop our access to your social media accounts
- Delete OAuth connection data
7.3 Data Deletion
To request complete deletion of your account and all associated data, please contact us at the email address provided below.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our platform integrates with third-party services including:
- Facebook/Meta Platforms
- Google Services
- Other social media platforms
These services have their own privacy policies. We encourage you to review them.
10. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. GDPR Compliance (EU Users)
If you are located in the European Union, you have additional rights under GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
14. Contact Us
15. Data Protection Officer
For data protection inquiries and to exercise your rights, you may contact our Data Protection Officer at the email address provided above.
16. Your Consent
By using our platform, you consent to our Privacy Policy and agree to its terms.